Last updated: October 22, 2026
Scope of this policy
This policy describes privacy considerations for the Northshore Detox and Wellness informational website and general administrative communications initiated through its contact links. It does not replace a healthcare provider’s Notice of Privacy Practices or any notice applicable to medical records, treatment, or substance-use-disorder records. Please contact our office to request the privacy notices applicable to your care.
The contact and referral forms on this website are not yet connected to a submission service. Entries are not delivered to our office, even if a confirmation appears. To arrange a consultation or request secure referral instructions, please call our office.
Information you provide
If you contact us by telephone or email, you may provide your name, contact details, scheduling preferences, and the content of your inquiry. Please limit ordinary email to general administrative questions. Do not send diagnoses, medication lists, medical records, identification documents, payment-card details, or other sensitive information through ordinary email.
Please ask our office for secure instructions before sharing patient or referral information. A phone or email inquiry does not confirm an appointment or establish a clinician-patient relationship.
Technical information and cookies
This website is hosted on Vercel. When a page is requested, hosting and network services process technical information needed to deliver and protect the website. This can include an IP address, requested page, browser or device information, request time, and diagnostic information. Hosting services may retain operational or security logs according to their settings and policies.
The website’s current application code does not include advertising pixels, marketing analytics, or an account login. Browser caching and hosting infrastructure may still process technical information. You can manage cookies and local website data through your browser settings. Blocking some technologies may affect website functionality.
Use and disclosure of information
Information supplied in an administrative inquiry is used to respond, discuss scheduling, provide requested referral instructions, and manage the communication. Technical information supports page delivery, troubleshooting, and website security.
Hosting and communication providers process information when they deliver their services. Information may also be disclosed when required by applicable law. This website policy does not authorize the sale of health information, targeted advertising using health information, or uses of medical records; any such activities are subject to applicable law and the relevant privacy notices and permissions.
External websites and treatment interest guide
Links may take you to our separate Base44-hosted treatment interest guide, social media platforms, or mapping services. Following a link connects your browser to that service, which may receive technical information and use its own cookies. The treatment interest guide has a separate data flow from this informational website.
Review the notices presented by each service before entering information. Contact our office if you need clarification about the treatment interest guide or a secure alternative. This policy does not describe or certify the data practices of external services.
Retention and security
Retention depends on the type of information, the purpose of the communication, the services involved, and applicable recordkeeping requirements. Contact our office with questions about a particular record or communication; website logs and clinical records may follow different retention rules.
This website uses HTTPS to encrypt information in transit between your browser and the website. HTTPS does not make ordinary email a secure patient portal, and no online transmission or storage system can be guaranteed completely secure.
Privacy requests and choices
Contact our office to ask about personal information associated with your communications or to request access, correction, or deletion where applicable. Please identify the nature of your request without including medical details or sensitive identity documents. We may need to verify your identity through an appropriate channel.
Rights and exceptions depend on the information and applicable law. Certain records may need to be retained for legal or clinical reasons. Ask for the privacy notice applicable to your medical records for information about patient rights and complaint procedures.
Children and changes to this policy
This website describes services for adults and is not intended as an online service for children under 13. If you believe a child has provided personal information through a contact channel, please notify our office.
We may update this policy as website features or practices change. The date below identifies the latest revision. Please review the policy before using new online features or sharing information.
Contact us about privacy
Northshore Detox and Wellness
12900 NE 180th Street, Suite 100, Bothell, WA 98011
Monday–Friday, 9:00 a.m.–5:00 p.m. Pacific Time. Closed Saturday and Sunday.